How To Remove Reviews On Facebook Page

Equally with any online space that facilitates the collection of customer feedback, negative Facebook reviews can occasionally happen. And when they do, you'll desire to know how to deal with them fast to resolve problems and preserve your online reputation. Today we're showing you how to remove reviews on Facebook so you're always prepared, no matter what your customers throw at yous!

One time just used as a platform to connect with friends, Facebook has grown over the years to offering many additional services and benefits to businesses. Ane of these beingness, reviews (besides known as Facebook Recommendations). Facebook reviews are found on Business organization Pages and tin exist collected by everyone from Ford to your little bakery down the road.

Whilst at that place are many benefits of collecting reviews on Facebook, dissimilar when using a Licensed Review Partner such every bit Reviews.io, reviews are non verified and can be left by anyone. This does put companies at some adventure of receiving fraudulent feedback. Which begs the question:

Tin you delete Facebook Reviews?

Unfortunately, every bit with reviews on Google and other platforms, individual, legitimate reviews - still malicious - cannot exist removed. This is all part of the trust Facebook aims to provide with its review system - if businesses could tamper with their reviews, they could no longer be trusted as a reliable source of data.

However, all is not lost - whilst non perfect, there are other solutions. Nosotros've got two ways to remove Facebook reviews to help you lot out when disaster strikes.

How to report a fake Facebook Review

If you're happy to wait a while for your issue to be resolved, consider flagging your Facebook review. In order to do this, the review will need to go confronting Facebook's Community Standards.

Facebook's Customs Standards cover things such as:

Detest speech
Misrepresentation
Bullying
Cruelness & insensitivity

Although these are broad guidelines, if someone is overly offensive or seems ingenuine when leaving your business a Facebook Recommendation, it may warrant removal.

So how exercise yous report a Facebook Review?

Reporting a Facebook Recommendation is piece of cake. All y'all need to do is:

Navigate to the review.

As you lot can see, the review left here is uninformative and misplaced. It tells aught about the page and could exist considered every bit spam.
Click on the 3 dots to the pinnacle right of the review, and then select 'Give feedback on this review.'

You will and then encounter a pop-up window. Select the well-nigh advisable description from the list, then press send.

Wait patiently and cross your fingers.
If Facebook finds the review to become against its Community Standards, information technology will be removed and there will be no record of it on your page.

In the meantime, we'd encourage yous to respond to negative reviews in the almost professional style possible to show other customers you're being proactive and help save confront.

How to turn off Facebook Reviews

The second choice y'all accept for getting rid of your Facebook reviews is more extreme. Whilst you can't manually delete individual Facebook reviews, y'all can remove them all from your page.Information technology'due south important to recollect that this won't wipe the slate clean - it simply ways reviews volition no longer be shown on your business page, and will also inhibit anyone from leaving you feedback in the future, whether good or bad.

How to get rid of all your Facebook reviewsThis fourth dimension, the process is even simpler and requires no input from Facebook at all. To delete your Facebook reviews in one clean sweep:

Navigate to your concern page and ensure you lot're logged in as the folio.
Click on the Settings push button at the peak-right of the page.

On the left-mitt side of the folio, select 'Templates and Tabs' from the menu.

Navigate to the 'Reviews' tab, and click 'Settings'.

To the right of 'Show Reviews', yous'll see a slider. Click to disable this, and so click 'Save' to confirm. Your reviews volition no longer show upward on your Facebook Concern Folio.

Bonus Solution: Diffuse the situation & win the customer over

Our tertiary and final solution for getting rid of Facebook reviews won't necessarily ever work, nor is information technology guaranteed to remove a negative review, however, we think it'southward worth a punt as it has enough of other benefits.

The solution is elementary: win your disgruntled reviewer over and so much, that they desire to alter their review. This is easier than it sounds - most customers don't desire to leave a bad review, they want practiced products, good service and a skillful experience. They want to requite positive feedback! So when they don't, chances are, you messed up.

To put things correct, it's essential to respond to positive and negative reviews professionally and empathetically - even if y'all don't agree with their comment. Apologise, explain why the problem happened and, if possible, provide a solution. It'south the strength of your solution that's likely to win them back around.

In Summary

As with deleting reviews off whatsoever platform, the goal should actually be prevention not cure. Preclude negative feedback, and you'll never demand to know how to remove Facebook Reviews!

If negative reviews practise occur, consider your options, consider the resources available to you, breathe, and make an informed and strategic choice that focusses on long-term success, not brusk-term reputation.

Still unsure well-nigh how to remove Facebook reviews? Head over to our website or jump on alive conversation with i of our advisors.